Postage and packing for UK deliveries is £4.00. For overseas delivery, postage and packing is £8.00.
All orders are sent by Royal Mail via our local Post Office. We retain a proof of posting certificate for your order from the Post Office.
For UK delivery, we send by Royal Mail First Class. This has the advantage over couriers that you do not have to be at home to sign for delivery (provided your order can be posted through your door, or for larger items, you have arrangements with your Post Office for deliveries to be left when you are not at home).
For all worldwide destinations, we send orders by Royal Mail International. The customer is responsible for any customs fees, duties, or taxes that may incur at the destination of the shipment.
Please allow three to five days from dispatch for UK delivery, 7 - 10 days for delivery in Europe and 14 - 21 days for all other worldwide destinations.
In the unlikely event your order is lost in the post, we can sort out any problems with our certificate of posting. If your order does not arrive within 14 days of dispatch for UK orders, and within 30 days for overseas, we will resend your order free of charge, as long as the address you gave for delivery was correct.
Returns
The customer has the right to return an order for a full refund. Please return your order within 30 days of receipt at your cost. We do not offer refunds on made to order, unless we have made a mistake.